E Cigarettes National

Hello!

We would like to extend our apologies to any customers who tried to call our toll-free number on Monday, July 26, and the weekend. Our local phone provider ran into technical issues, thus affecting our phone lines. Needless to say, those who attempted to call received a message stating that “the party could not be reached.” The lines are now fixed, and the order line will be available tomorrow, Tuesday, July 27. Thank you to everyone for your patient and for your continued support for E Cigarettes National!

A good evening to all!
- E Cigarettes National

Hello! Please make note of the following temporary changes to our business hours for this week, July 12 through July 16.

On Wednesday, July 14 and Thursday, July 15, the order line at 888-329-7064 will be closed.
On Monday, July 12, Tuesday, July 13 and Friday, July 16, the order line will be available from 11 am to 1 pm Eastern Standard Time.

During this time, the help desk at https://ecigarettesnational.mojohelpdesk.com/ will still be available.

Have a great week!

Hello! Please make note of the following temporary changes to our business hours for this upcoming week, July 5 through July 9.

In observance of the 4th of July holiday, both the shipping department and order line will be closed on Monday, July 5.

The shipping department will resume normal business hours (refer to shipping policies page HERE) on Tuesday, July 6.

On Tuesday, July 6, both the order line and customer service will be unavailable.

On Wednesday, July 7 through Friday, July 9, the order line will only be available for 2 hours EACH day. The new hours of operation on those three days will be 11 am to 1 pm Eastern Standard Time.

During this time, the help desk at https://ecigarettesnational.mojohelpdesk.com/ will still be available.

We apologize for any inconvenience this may cause, but we wish everyone a lovely 4th and a great (and hopefully cool!) July!

Hello! I hope everyone had a wonderful Friday and is gearing up for a fun and relaxing weekend!

Just wanted to give a heads up that the customer service department/help desk and order line at 888-329-7064 will be CLOSED on Thursday, July 1. The normal business hours for phones are 11 am to 4 pm Eastern Standard Time.

Hello!

We apologize for any inconvenience: the shipping department will be closed this coming Friday, June 18 and the following Monday, June 21. As always, the shipping department will be closed on the weekend. Any orders placed on Friday through Monday and any customers with tech support issues might expect a few days’ delay to receive their items.

We appreciate your patience and thank you for continuing to show your support for E Cigarettes National!

Please note that effective Monday, June 14, the new hours for phone orders at 888-329-7064 are 11 am to 4 pm Eastern Standard Time. For all customer service and technical support inquiries, please visit our help desk at https://ecigarettesnational.mojohelpdesk.com

This time change does not affect warehouse/shipping operations.

Have a wonderful week!

In observance of the Memorial Day holiday, E Cigarettes National will be closed on Monday, May 31. Regular activity will resume on Tuesday at 9 am Eastern Standard Time, and normal business hours are 9 to 5 EST.

Regular shipping activity will resume on Tuesday, and any orders placed over this 3-day weekend will have its normal 1 to 3 business days processing/fulfillment time. For additional details, refer to our shipping policies page here: http://www.ecigarettesnational.com/pages/Shipping%2C-Returns-%26-Replacements.html

For technical support and customer service issues, you may submit a ticket at our help desk: https://ecigarettesnational.mojohelpdesk.com/

- E Cigarettes National Team

We are happy to announce that the firelight has dropped in price to under 50 dollars for a kit that has two batteries, two atomizers, 10 refill cartridges and 3 different chargers. This is now our normal price at E Cigarettes National.

Try to get a deal like that anywhere else online or in a local store for a real e cigarette from a real company.

As some of you are aware, one of the packages we were anticipating last week was missing and had to be tracked down at one of the numerous PO locations. It just so happened that the one that was missing contained all of the batteries we were anxiously waiting on! But we’re happy to report that the package was found and the batteries are officially back in stock!

http://www.ecigarettesnational.com/products/Firelight-Rechargeable-Battery.html

We’ve got the batteries and atomizers, and we’ve got the Joye 510 refill cartridges, too.

Get ‘em here: http://www.ecigarettesnational.com/products/Joye-510-Refill-Cartridges.html